FREQUENTLY ASKED QUESTIONS
TROLLEY PUB SAN ANTONIO
Where do we meet?
All tours start and stop at Social Spot on Broadway. 930 Broadway St San Antonio, TX 78215 (map).
What are the routes?
Please view the routes tab to see the routes we offer. We also are very flexible and can customize the route for a private party.
Can we bring alcohol?
Yes! Must be 21 or older. BYOB. Please see BYOB policy below.
How many people does it take to pedal?
The trolley pub seats 15 on a private party with a minimum of 8 people to comfortably pedal.
How long is the reservation and how many stops do we make?
The trolley pub crawl is for the 2 hour time slot booked and usually makes 3 stops. If you prefer to go longer than 2 hours, the trolley can be rented for an additional hour at $150. Please call for availability.
What is the difference between the private party and the San Antonio pub crawl options?
Private party tours can hold up to 15 people per bike and is private for you and your friends/family. The San Antonio Pub Crawl has seats open to the public that can be booked individually. We must have 8 seats booked to run the pub crawl. **If a private party books the same time slot before there are 8 individual pub crawl seats booked, the pending pub crawl seats will get bumped. ** If you want to book just 8 seats and want to guarantee the time spot, 8 people MUST make a reservation.
What if the weather is bad?
We ride rain or shine! We will cancel if the weather is deemed dangerous. A raincheck may be offered if weather prevents riders from showing.
How late can we book?
We recommend you reserve your spot as soon as possible because our bike bars do fill up quick. Booking closes out 48 hours prior to allow proper staffing for the pedal bar. Please book before that deadline. Please email if you are within that window to check availibility.
What is the cancellation policy?
30 or more days: Refund equal to 50% of the tour’s cost OR a rain check good for three months.
29 to 14 days: Rain check valid for three months.
14 days or less: no rain check and no refund.
How does billing work?
Pub crawls seats are billed upon reaching the minimum amount required (8 seats). Additional seats are billed within the 48 hour window.
Private Party tours are billed upon reservation.
What do we provide?
We have ice, water, cups, and a yeti cooler. We also have music but you are more then welcome to bring your own playlist!
What about BYOB?
In order to BYOB, all riders must be 21 and have proper ID, no exceptions. You bring the drinks we have a cooler, ice and cups on the party bike.
Beverages allowed are beer/wine/hard cider/seltzers and others like Mike’s Hard Lemonade and White Claw. Small Kegs and growlers.
Drinks must be consumed ON the trolley pub only, if you step off with a drink in your hand, you may be ticketed for violation of open container law. Please call for additional questions.
Any violation of above rules may result in immediate removal of rider from the trolley with no refund. Deliberate mess, damaged or clean up of trash or vomit will result in a $150 cleaning fee charged to the person who has the bike reserved.
Any behavior deemed too intoxicated, unsafe or inappropriate towards the driver, the public or bar staff can result in immediate removal from the trolley with no refund.
What is the late policy?
San Antonio Pub Crawl: If a group is late to the pedal pub crawl, we allow a 10 minute grace period before we will depart on our tour to provide an enjoyable experience for the other riders that have booked.
Private Party tour: We are more flexible with waiting to depart. We will still end on the scheduled time regardless of when we depart.
Can we choose our route/stops?
The Pearl and surrounding areas downtown offer a variety of places to visit while on a private tour. Once everyone arrives for their ride, the route will be finalized by the driver in collaboration with the riders. Further approval will be needed for private bar bike bookings outside route locations.
What about music?
The trolley pub has a sound system to keep your party rockin! We have a huge playlist with a wide variety to suit most groups. Feel free to bring along your own music as well.
What about kids?
If you rent the whole trolley for a private event besides a pub crawl, kids may come along only if the driver deems them to ride safely. On pub crawls, children will not be permitted due to the pub crawl being an adult experience.
If you are looking for cool things to do in San Antonio, look no further.
We have great pedal tours!
For any other questions please e-mail us on our contact page or call us at 210-693-9706