Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the Trolley Pub website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Credit/Debit Card Information
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We may, however, use email addresses collected to solicit feedback about your experience.
Paddle Pub and Trolley Pub now offer trip insurance, which will allow you flexibility in the case your plans change, or if the tour needs to be canceled due to the inclement weather.
Trip insurance will also allow you to receive a full refund in the event of a Severe Weather Warning from the National Weather Service during the time of your scheduled tour results in a cancellation on our end. You may also voluntarily cancel your tour for any reason up to 7 days prior to your tour for a full refund.
To purchase trip insurance, simply select the add on “Trip Insurance” during checkout. Please note that for mixer tours, you will need to select the number of tickets you would like to insure to cover all the tickets.
Without trip insurance, all sales are final – no exceptions. In the case a tour needs to be canceled on our end in the event of severe weather and you do not have trip insurance, you will receive a credit for a future tour at any TourScale location (Trolley Pub, Paddle Pub, Tiki Pub) in the country. Currently, we have tours in over 30 cities across the US.